Shipping policy

📦 Shipping Information:

  • United States
    Standard Shipping: 8–12 business days + 1–2 days processing
  • United Kingdom
    Standard Shipping: 6–10 business days + 1–2 days processing
  • European Union
    Standard Shipping: 6–14 business days + 1–2 days processing
  • Canada & Australia
    Standard Shipping: 6–12 business days + 1–2 days processing

All delivery times are estimates from the date of dispatch. International orders may be subject to customs fees and import duties, which are the responsibility of the customer.

↩️ Returns
We offer hassle-free 30-day returns. If you're not completely satisfied, contact us within 30 days of delivery and we'll make it right. Learn more

Customs & Import Duties For international orders, your shipment may be subject to customs fees, import duties, and taxes upon arrival in your country. These charges are the responsibility of the customer and are not included in the product price or shipping cost. We recommend checking with your local customs office for more information before placing your order.

✍️ Custom Verse Engraving

If you've added a Custom Verse Engraving to your watch, please note this is done individually by hand and adds 4–12 business days to your processing time before your order ships. This is in addition to the standard shipping times listed above.

Once your engraved watch ships, you'll receive tracking information as usual, and the standard shipping estimates for your region will apply from that point.


Incorrect Shipping Address

Customers are responsible for ensuring that all shipping information provided at checkout is complete and accurate.

If you notice an error in your shipping address, please contact us within 24 hours of placing your order. If the order has not yet been processed or shipped, we will do our best to update the address or cancel the order.

After 24 hours, or once an order has been processed or shipped, we cannot guarantee that the shipping address can be changed or that the order can be cancelled.

Elior Watches is not responsible for packages that are delayed, lost, returned, or delivered to an incorrect address as a result of incorrect shipping information provided by the customer.