Frequently asked questions

We process orders within 1–2 business days. You'll get a tracking link by email as soon as it's on the way.

Use the tracking link in your shipping confirmation email, or open your account to see your order status anytime.

We ship worldwide. Delivery times and any local duties are shown at checkout for your country.

If your order hasn't shipped yet, email info@eliorwatches.com with your order number and we'll update it for you.

You have 30 days from delivery to return your watch for a refund — no questions asked.

Email info@eliorwatches.com with your order number and we'll send you the simple steps.

Yes — a lifetime warranty against manufacturing defects. If it fails through normal wear, we'll make it right.

We're sorry to hear that. Send a photo to info@eliorwatches.com within 48 hours of delivery and we'll replace it.

Premium-grade stainless steel for the case and bracelet, built to handle daily wear.

The stainless steel bracelet adjusts by removing links, so it fits most wrist sizes. A free adjustment tool is included with watch orders.

Each Christian motif is detailed into the dial — not a printed sticker.

Wipe it with a soft cloth and keep it away from harsh chemicals. We recommend not submerging it in water.

Each carries a Christian motif — the Crown of Thorns, the Cross, and more — so you can carry your faith with you every day.

We're a small team who believe faith is worth wearing. We're new — and we'd rather earn your trust than claim it.

Yes. Faith is at the heart of why we exist and what we make.